Curaçao International Airport earns ACI recognition for ‘the Voice of the Customer’ for the 2nd consecutive year

Willemstad, February 10, 2022 – Curaçao International Airport is proud to share that for the second year in a row it has received the prestigious recognition by the Airports Council International (ACI) in its World’s ‘The Voice of the Customer’ initiative.

This recognition was earned for the continuous efforts and focus on customer satisfaction through gathering of data reflecting the customer’s needs and expectations when making use of the airport’s facilities.

“For us it is not only about listening to our customers’ feedback, but also making use of this valuable information to enhance their experience “, said Mr. Norman Gómez, Managing Director of CAP.

Curaçao Airport Partners (CAP) and the entire airport community feel very proud of this award which adds to a list of important recognitions for our airport as it continues to work on growing and becoming the number one airport of our region!

As globally, airports continued to face challenging times, CAP was dedicated to keeping passengers, employees, and visitors of the Curaçao International Airport well informed and safe at all times while also gathering their feedback and providing this through ACI’s Airport Service Quality program.

“We share our joy for this recognition with the community of Curaçao as we see this as yet another success moment for our island as a whole. CAP is committed to enhance our customer experience and the development and growth of our airport — the place where you allow us to be part of many important moments of your lives”, Mr. Gómez ended.

CURAÇAO INTERNATIONAL AIRPORT TA RISIBÍ REKONOSEMENTU DI ACI ‘THE VOICE OF THE CUSTOMER’ PA DI 2 AÑA KONSEKUTIVO

Willemstad, 10 di febrüari, 2022 – Curaçao International Airport ta orguyoso di por kompartí ku pa di dos aña konsekutivo el a risibí e prestigioso rekonosementu di Airports Council International (ACI) den su inisiativa global ‘The Voice of the Customer’.

E rekonosementu aki a ser otorgá pa e esfuersonan kontinuo i e enfoke riba satisfakshon di konsumidó dor di kolekshon di datos ku ta reflehá e nesesidatnan i ekspektativanan di klientenan na momento di hasi uso di fasilidatnan di e aeropuerto.

“Pa nos e no ta trata solamente di skucha nos klientenan su remarkenan, sino tambe di hasi uso di e informashon balioso aki pa elevá nan eksperensia aun mas”, señor Norman Gómez, Managing Director di CAP a indiká.

Curaçao Airport Partners (CAP) i henter e komunidat di nos aeropuerto ta sinti nan mes sumamente orguyoso ku e logro aki, kual ta ser añadí na un lista di rekonosementunan importante pa nos aeropuerto, segun ta sigui traha riba kresementu i pa bira e aeropuerto number unu den nos region!

Miéntras ku rònt mundu aeropuertonan a sigui konfrontá tempunan yená ku reto, CAP a keda dediká na mantené pasaheronan, empleadonan i bishitantenan di Curaçao International Airport debidamente informá i seif na tur momento, miéntras tambe tabata akumulá nan feedback i proveé esaki via  e programa Airport Service Quality di ACI.

“Nos ta kompartí nos alegria di e rekonosementu aki ku henter komunidat di Kòrsou, ya ku nos ta mira esaki komo un  momento eksitoso mas pa nos isla en general. CAP ta komprometé pa elevá aun mas e eksperensia di kliente i e desaroyo i kresementu di nos aeropuerto — e lugá kaminda boso ta permití nos pa ta parti di hopi momentunan importante den boso bida”, señor  Gómez a agregá.